Grotto tickets are separate from Light Trail tickets, and slots are deliberately limited
so every family gets enough time with Santa. Get the right number of children and a time
that does not clash.
Why slots are limited
Not every visitor can meet Santa
We understand that visiting Santa is a special part of Christmas for many families. However, it simply isn't possible to offer the same number of Grotto bookings as the overall capacity of Christmas Kingdom.
To protect the quality of the experience, Grotto numbers are deliberately limited. This allows every family enough time with Santa and ensures the experience remains personal, magical and memorable, rather than rushed or overcrowded.
Christmas Kingdom has been designed as a complete festive experience, with Santa's Woodland Grotto being one of several attractions within the Kingdom.
How to book Santa's Grotto
Max 4 children per slot
Each time slot is for a maximum of 4 children. Choose the ticket that matches how many children are visiting Santa:
- 1 child
- 2 children
- 3 children
- 4 children
Adults go in free. You do not need a ticket for adults.
Under 1s go free provided you don't want them to receive a gift or have time with Santa. If you do want them to receive a gift you need to book a child ticket.
More than 4 children?
Book two separate tickets
You cannot put more than 4 children on one slot. Book two different times.
Example: 5 children = one 2-child ticket + one 3-child ticket.
Don't clash with the Light Trail
Check your Light Trail time first
Book Santa before your trail starts, or after it finishes - not during.
Example: Light Trail at 3:00pm takes until about 4:00pm. Book Santa before 3:00pm, or from 4:00pm onwards.
Secret Forest Light Trail
Your ticket time is your arrival time
The time on your Light Trail ticket is when you need to arrive at the Secret Forest. Allow about 1 hour to walk the trail.
Forest Feast & Family Funfair
No time slots
Visit these whenever you like, before or after your other bookings.
